Have Your Say
Have your say and help us shape Masterton. Your ideas matter and this is your place to share your thoughts on what would make the ‘Best Little City’ even better. Check out our consultations and engagements where you can have your say about our district.
If there are no topics open, you can always send us feedback by:
- Emailing firstname.lastname@example.org
- Calling 06 370 6300
- Visiting our Customer Service Centre at 161 Queen Street.
Our Significance and Engagement Policy guides how we engage with our community about important Council decisions.
Something Else to Say?
To request a service, you can:
- Use our online Request a Service form
- Make a report with the free Antenno App
- Email email@example.com
- Call 06 370 6300
- Visit our Customer Service Centre at 161 Queen Street.
If you’re happy with our service, you can fill out the compliment form.
You can make a formal complaint here.
Every three years, we conduct a survey to see how satisfied residents are with the resources, facilities and services we provide, and to help Council prioritise any improvements we can make that will add the most value for our community.
You can see our latest results in our Survey of Residents Report 2023.